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HomePrivacy Policy Privacy
# Privacy Policy
How we collect, use and protect the personal information you share with us.

Last updated: September 2026

## 1. Who we are
Ridgeline Carpentry &amp; Construction (RCC Carpentry &amp; Construction Ltd, "we", "us", "our") is a family-run carpentry and construction business based at 6 Alnwick Close, Aspull, Wigan, United Kingdom. We act as the data controller for the personal information described in this policy.

## 2. Information we collect
When you contact us through our website, by phone, by email or in person, we may collect:

Your name, phone number, email address and property postcode
- Details of the project or service you are enquiring about
- Site survey notes, measurements and photographs taken with your consent
- Records of correspondence between us
## 3. How we use your information
We use your information to:

- Respond to your enquiry and arrange a site visit
- Prepare and send you a written quotation
- Deliver any project you instruct us to carry out
- Maintain records required for accounting, tax and warranty purposes
- Communicate with you about ongoing or completed projects
## 4. Lawful basis for processing
We process your personal data on the basis of your consent (when you submit an enquiry), the performance of a contract (when we deliver a project for you), and legitimate interests (responding to enquiries and operating our business).

## 5. Sharing your information
We do not sell your data. We may share information with trusted third parties only where necessary to deliver your project — for example, structural engineers, architects, Building Control bodies, our accountant, or relevant material suppliers. Any such party is required to handle your data appropriately.

## 6. How long we keep your information
Enquiry details that do not progress to a project are retained for up to 24 months. Project records are retained for up to 7 years to comply with legal, tax and warranty obligations.

## 7. Your rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction or deletion, restrict processing, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, please email ridgelinersc@gmail.com.

## 8. Cookies
Our website uses only essential cookies required for the site to function. We do not run advertising or third-party tracking cookies without your consent.

## 9. Contact
For any privacy question, email ridgelinersc@gmail.com or call 01942 832235.

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## Visit Ridgeline on Google Maps.
Family-run from Aspull, Wigan — covering the wider North West.

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Family-run turnkey loft, garage and roof conversion specialists. Over 15 years of craftsmanship across the North West.

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ServicesDormer Loft Conversions
- Garage Conversions
- Conservatory Roof Conversions
- Garden Rooms
- Structural Carpentry
- Roofing
- All services →

Areas
- Greater Manchester
- Merseyside
- Lancashire
- Cheshire
- West Yorkshire
- Derbyshire
- All areas →

Contact
- 01942 832235
- 07427 828632 (mobile)
- ridgelinersc@gmail.com
- 6 Alnwick Close, Aspull, Wigan, United KingdomRequest Free Estimate

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