Last updated: April 2026
1. Who we are
Ridgeline Carpentry & Construction (RCC Carpentry & Construction Ltd, "we", "us", "our") is a family-run carpentry and construction business based at 6 Alnwick Close, Aspull, Wigan, United Kingdom. We act as the data controller for the personal information described in this policy.
2. Information we collect
When you contact us through our website, by phone, by email or in person, we may collect:
- Your name, phone number, email address and property postcode
- Details of the project or service you are enquiring about
- Site survey notes, measurements and photographs taken with your consent
- Records of correspondence between us
3. How we use your information
We use your information to:
- Respond to your enquiry and arrange a site visit
- Prepare and send you a written quotation
- Deliver any project you instruct us to carry out
- Maintain records required for accounting, tax and warranty purposes
- Communicate with you about ongoing or completed projects
4. Lawful basis for processing
We process your personal data on the basis of your consent (when you submit an enquiry), the performance of a contract (when we deliver a project for you), and legitimate interests (responding to enquiries and operating our business).
5. Sharing your information
We do not sell your data. We may share information with trusted third parties only where necessary to deliver your project — for example, structural engineers, architects, Building Control bodies, our accountant, or relevant material suppliers. Any such party is required to handle your data appropriately.
6. How long we keep your information
Enquiry details that do not progress to a project are retained for up to 24 months. Project records are retained for up to 7 years to comply with legal, tax and warranty obligations.
7. Your rights
Under UK GDPR you have the right to access the personal data we hold about you, request correction or deletion, restrict processing, and lodge a complaint with the Information Commissioner's Office (ICO). To exercise any of these rights, please email ridgelinersc@gmail.com.
8. Cookies
Our website uses only essential cookies required for the site to function. We do not run advertising or third-party tracking cookies without your consent.
9. Contact
For any privacy question, email ridgelinersc@gmail.com or call 07368 183733.